Refund Policy

January 15, 2020 by Joanne Dean

Refund Policy

All customer cancellations and amendments must be received in writing.
Customer cancellation terms:
Cancellations made 16 or more working days prior to course start date will result in a £50.00 + VAT administration charge per candidate / per course.
Cancellations made 15 working days or less prior to course start date will result in
100% charge of course fees per candidate / per course.
Any subsequent refund due will be passed to customer payment card/customer account as soon as possible following acceptance of cancellation.
Please note our full terms and conditions detailed on www.roxby.com for any other information.

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